Make your billing faster and more secure by going paperless.
Sign up for paperless billing through SmartHub to get information faster and help us keep costs low. Find step-by-step instructions below.
Tutorial video for current SmartHub users
Written Instructions
1. Log into SmartHub.
2. Click "My Profile" in the menu bar.
3. Click "Update My Paperless Settings" in the menu on the left.
4. Click the slider labeled "Paperless" to turn it on.
5. Click "Yes" to confirm paperless billing.
Tutorial video for those who have not yet signed up for SmartHub
Written Instructions
1. Click the link labeled "New User? Register to use SmartHub!" under the SmartHub login fields at the top of any page on the Heartland website.
2. Enter your billing account number, last name or business, and your email address in the SmartHub registration form and click "Submit". You can find your billing account number on your paper statement. This is the only time you will need to enter this number to use SmartHub.
3. You will receive an email from SmartHub containing a temporary password. Follow the instructions to log in.
4. Start by changing your password. Click "My Profile" in the menu bar.
5. Enter the temporary password you received via email in the field labeled "Current Password", and then enter your desired password in the fields below. Click update when you are done.
6. Now it's time to update your paperless settings. On the same "My Profile" page, click "Update My Paperless Settings" in the menu on the left.
7. Click the slider labeled "Paperless" to turn it on.
8. Click "Yes" to confirm paperless billing.