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Go Paperless

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  1. Service & Payment
  2. Go Paperless

Make your billing faster and more secure by going paperless.

Sign up for paperless billing through SmartHub to get information faster and help us keep costs low. And if you sign up by the end of May, you'll receive a one-time bill credit of $5.* Find step-by-step instructions below.

*Offer only valid for first-time paperless billing sign-ups. 

Click here if you already use SmartHub

Tutorial video for current SmartHub users

Written Instructions

1. Log into SmartHub.

2. Click "My Profile" in the menu bar.

Image showing the location of the "My Profile" button in the SmartHub menu

 

 

 

 

 

 

 

 

 

3. Click "Update My Paperless Settings" in the menu on the left. 

Update my Paperless Settings

4. Click the slider labeled "Paperless" to turn it on. 

Paperless slider

5. Click "Yes" to confirm paperless billing. 

Paperless billing confirmation button

Click here if you do not currently use SmartHub

Tutorial video for those who have not yet signed up for SmartHub

Written Instructions

1. Click the link labeled "New User? Register to use SmartHub!" under the SmartHub login fields at the top of any page on the Heartland website.

New user registration link 

2. Enter your billing account number, last name or business, and your email address in the SmartHub registration form and click "Submit". You can find your billing account number on your paper statement. This is the only time you will need to enter this number to use SmartHub. 

3. You will receive an email from SmartHub containing a temporary password. Follow the instructions to log in.

4. Start by changing your password. Click "My Profile" in the menu bar.

Image showing the location of the "My Profile" button in the SmartHub menu

 

 

 

 

 

 

 

 

 

5. Enter the temporary password you received via email in the field labeled "Current Password", and then enter your desired password in the fields below. Click update when you are done.

password update button

6. Now it's time to update your paperless settings. On the same "My Profile" page, click "Update My Paperless Settings" in the menu on the left. 

Update my Paperless Settings

7. Click the slider labeled "Paperless" to turn it on. 

Paperless slider

8. Click "Yes" to confirm paperless billing. 

Paperless billing confirmation button

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Contact Info

Heartland Rural Electric Cooperative Inc.
110 N. Enterprise Drive, P.O. Box 40
Girard, KS 66743

24/7 Live Phone Service

Office: 620-724-8251
Toll-Free: 800-835-9586

About Us

Heartland Rural Electric Cooperative provides power to 11,200 service locations in 12 counties in Southeast and Eastern Kansas.

Our main office is in Girard, Kansas, with additional offices in Mound City and Gas.  Our co-op roots go back to the incorporation of Cooperative Electric Power & Light Company, (Iola, Kansas) on April 16, 1937.

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©2022 Heartland Rural Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • About Heartland
    • Co-op Territory Map
    • Frequently Asked Questions
  • Service & Payment
    • New Service
    • SmartHub Member Portal Guide
    • Rebates - Water Heaters & Heat Pumps
    • Payment Options
    • Go Paperless
    • New Rates
      • Peak Savers Rate
      • Time of Use Rate
      • Time of Use EV
      • Rate Calculator
      • Request Time of Use rate
      • Energy Usage Basics
      • New Rate FAQs
    • Prepaid Payment Plan
  • Outages
    • Live Outage Map
    • Outage Information
    • Social Media Feeds
  • Renewables
  • Community Development
    • Concern for Community Grants
    • Operation Round Up
    • Sharing Success
    • Youth Programs and Scholarships
  • News
    • Heartbeat Newsletter
  • Careers
  • Heartland Propane